Shipping and delivery

Please find more information regarding the shipping of orders below:

Delivery time of articles

We are offering two types of shipping services:

  • Shipping within the Netherlands, Belgium, Germany, France, United Kingdom, Austria and Denmark with signature up on receipt. 
  • Shipment with track & trace to other countries is on request. For more information contact us by filling in the contact form on our website.

Shipping your order

The Netherlands: You will receive your order within 2 working days.

Other countries:

  • Belgium: 2-4 working days
  • Luxembourg: 3-6 working days
  • Germany: 2-5 working days
  • France: 2-5 working days
  • Italy: 4-7 working days
  • UK: 3-6 working days
  • Austria: 3-6 working days
  • Switzerland: 4-7 working days
  • Denmark: 3-6 working days
  • Spain: 3-6 working days
  • Portugal: 4-7 working days

Shipping delay

If you have received the shipping confirmation, but have not yet received the order, it is best to wait a couple of working days. In exceptional cases it may take several days rather than 24 hours to deliver an order.

Still haven't received your order 3 working days after receiving the shipping confirmation?

Then please contact us by filling in the contact form on our website. We will contact you than as soon as possible. Please mention the order number when filling in the contact form so we can help you as quickly as possible.

Shipping costs

The shipping costs are calculated based on your order and weight. The shipping costs for a given shipping address may vary depending on the size and weight of the order. How higher the weight, the shipping cost increases. This is the standard procedure within all the shipping companies.

The provided shipping cost are based on a door to door delivery, but doesn't include any duty cost. The duty cost depends on the local country rule, for example shipping within the EU is free from duty and shipping to the US is free up to a value of 200,00 USD. For more information, please check with your country customs department.

Shipping manifest

You will receive a shipping manifest with your order. You will already have received the actual invoice after placing your order in your e-mailbox.